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Return Policy

JetCat USA Return Policy

Please inspect your order promptly upon receipt. If you have any missing or damaged items, please call customer service at 1-661-822-4812 immediately so we can correct the problem. If you wish to return an item that you cannot use, we will allow returns within 30 days of invoice date if it is returned in like-new condition at your expense. There will be a 20% restock charge. Call customer service for authorization. You will be given specific instructions and authorization for the return. If returned merchandise is damaged from misuse or improper packaging, no refund will be issued or the refund will be reduced by the price of the damaged material. Hazardous materials, custom orders and sale items cannot be returned.